Shipping & Returns
Clear, simple policies — because buying carbon parts should be as easy as riding with them.
Shipping
Dispatch time
Orders ship within 3–5 business days. Full kits and bundles can take slightly longer, as every piece in the set is picked and checked together before dispatch.
Delivery Times (after dispatch)
| Destination | Standard | Express |
|---|---|---|
| Sweden | 1–2 business days | Next business day |
| Nordic (DK, NO, FI) | 2–4 business days | 1–2 business days |
| EU Central | 3–5 business days | 2–3 business days |
| EU South/East | 4–6 business days | 2–4 business days |
| UK, CH | 4–7 business days | 2–4 business days |
Carriers
We use DHL and PostNord for all European deliveries. Tracking is included on every shipment.
Customs Duties
All prices include Swedish VAT (25%). Within the EU, no additional customs duties apply. For the UK, Switzerland and Norway, local import duties may apply and are the responsibility of the recipient.
Returns
14 days to change your mind
You have 14 days from the day you receive your order to return it for any reason. The part must be unused, undamaged and returned in its original packaging.
Email help@cscomposite.com with your order number and we'll send return instructions. Once we've received and inspected the part, we refund within 14 days using the original payment method.
Return shipping is paid by you unless the part is faulty, damaged in transit or not what you ordered — in those cases we cover it.
Defects, damage or incorrect items
If your part is defective, damaged in transit, or doesn't match your order, contact help@cscomposite.com within 14 days of delivery with your order number and photos. We will assess the issue and offer, at our discretion, a repair, replacement, or refund — at no cost to you.
Warranty
CS Composite parts carry a 12-month warranty against manufacturing defects — delamination, structural failure and finish defects not caused by improper installation, misuse or crash damage.
Questions? Email help@cscomposite.com or visit our FAQ page. We respond within one business day.