Shipping & Returns
Clear, simple policies — because buying carbon parts should be as easy as riding with them.
Shipping
Shipping cost
Free shipping on orders of €325 and above (or the equivalent in your local currency). Below that, shipping is paid by the customer and depends on your destination. The exact cost is calculated at checkout, after you have added your parts to the cart and entered your delivery address.
Dispatch time
Parts that are in stock ship within 3–5 business days. Parts that are sold out can still be ordered; they are made to order, and the expected lead time is shown on the product page and in your cart before you pay. If your order includes both in-stock and made-to-order parts, everything ships when the last part is ready. Tell us at info@cscomposite.com if you would like the in-stock parts sent first.
Pre-order parts
Parts marked pre-order are built to order and are not kept in stock, so they ship later than in-stock parts. The lead time is stated on each pre-order product page, and your tracking number is emailed as soon as the order is dispatched.
Delivery Times (after dispatch)
| Destination | Standard delivery |
|---|---|
| Sweden | 1–2 business days |
| Nordic (DK, NO, FI) | 2–4 business days |
| EU Central | 3–5 business days |
| EU South/East | 4–6 business days |
| UK, CH | 4–7 business days |
We ship worldwide: for destinations outside the regions above, delivery times vary — the available options and cost are shown at checkout, or email us before ordering if you are unsure.
Carriers
We use DHL and PostNord for European deliveries. Tracking is included on every shipment.
VAT and customs duties
Prices include VAT where applicable; the VAT amount is shown at checkout. Within the EU, no additional customs duties apply. For the UK, Switzerland, Norway and all other destinations outside the EU, local import duties, taxes and customs fees may apply and are the responsibility of the recipient.
Returns
14 days to change your mind
You have 14 days from the day you receive your order to return it for any reason. The part must be unused, undamaged and returned in its original packaging.
Email info@cscomposite.com with your order number and we'll send return instructions. Once we've received and inspected the part, we refund within 14 days using the original payment method.
Return shipping is paid by you unless the part is faulty, damaged in transit or not what you ordered — in those cases we cover it.
Defects, damage or incorrect items
If your part is defective, damaged in transit, or doesn't match your order, contact info@cscomposite.com within 14 days of delivery with your order number and photos. We will assess the issue and offer, at our discretion, a repair, replacement, or refund — at no cost to you.
Warranty
CS Composite parts carry a 12-month warranty against manufacturing defects — delamination, structural failure and finish defects not caused by improper installation, misuse or crash damage.
Questions? Email info@cscomposite.com or visit our FAQ page. We respond within one business day.